1. Overview & Statutory Compliance
Smartday Group, Inc. is committed to protecting the privacy, security, and statutory rights of our customers and site visitors. This Privacy Policy is formulated in strict compliance with the Data Protection Act of the Republic of Liberia, governing the lawful collection, storage, processing, and protection of personal data across our digital platforms.
2. Legal Basis & Information We Collect
We collect personal information only when strictly necessary to provide e-commerce services, process payments, and deliver orders. We collect data under the legal bases of contractual performance and user consent:
- Identity & Contact Data: Full name, phone number, physical delivery address (Montserrado County / regional destinations), and email address.
- Transaction & Order Data: Order history, cart contents, dispatch receipts, and payment verification receipts.
- Technical Data: IP address, browser type, device identifiers, and session cookies collected during interactions with smartdayproducts.com to prevent digital fraud under Liberia’s Cybercrime Act.
- Payment Credentials: Transaction reference IDs generated via Lonestar Cell MTN Mobile Money or cash-on-delivery logs. (Note: Smartday Group, Inc. never requests, processes, or stores private Mobile Money PINs or sensitive banking credentials).
3. Purpose of Data Processing
Your personal data is processed lawfully and transparently for the following specific purposes:
- Order fulfillment, customer dispatch coordination, and issuing digital sales invoices.
- Service communications regarding order updates, payment receipts, or inquiries submitted to help@smartdayproducts.com.
- Technical platform security, system vulnerability checks, and unauthorized access prevention.
4. Data Sharing & Third-Party Processors
In compliance with Liberian data processing regulations, we do not sell, rent, trade, or monetize your personal information to third parties. We share minimal, necessary data only with verified technology and logistics partners required to complete your order:
- Payment Providers: Lonestar Cell MTN Mobile Money (for transaction authorization).
- Delivery Logistics: Authorized dispatch riders and delivery contractors (name, phone number, and delivery location only).
- Hosting Infrastructure: Namecheap cPanel web hosting and WooCommerce database services maintaining secure encryption protocols.
5. Data Security & Storage Controls
We maintain strict administrative, organizational, and technical safeguards to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure:
- SSL/TLS encryption across all checkout forms and user accounts.
- Role-based access controls limiting staff data access to authorized store administrators only.
- Secure data retention policies: Order records are retained for statutory accounting periods and securely purged thereafter.
6. Your Data Rights under Liberian Law
Under Liberian data protection standards, customers hold explicit rights regarding their personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request immediate correction of inaccurate or incomplete address, phone, or identity records.
- Right to Erasure: Request the deletion of your account and personal details, subject to tax and legal transaction holding requirements.
- Right to Object: Opt-out of non-essential promotional messages or marketing communications at any time.
7. Data Controller Contact & Inquiries
To exercise any of your statutory data rights, report a privacy concern, or request account updates, contact our designated Data Protection Officer:
Data Protection & Compliance Officer
Smartday Group, Inc.
Paynesville City, Montserrado County, Liberia
Official Email: admin@smartdayproducts.com | help@smartdayproducts.com